Returns & Exchanges
At Passenger, we want you to be completely satisfied with your adventure gear. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
- 3.Download Your Label
Generate and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund is processed.