Frequently Asked Questions
Everything you need to know about your next adventure with Passenger.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $100, while a flat rate applies to smaller orders.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are easy and can be initiated through our online portal.
Are your materials sustainably sourced?
Yes, we prioritize the planet by using organic cotton, recycled polyester, and PFC-free water-resistant coatings across our seasonal collections.
How do I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, adventure-ready fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your package's journey to your door.